Return to mobile version

Job Opportunities

Make-A-Wish® Tri-Counties is not only a heart-warming and respected nonprofit, but also a vibrant, diverse and entrepreneurial workplace.

Business and Database Administrator
Make-A-Wish® Tri-Counties

Reports to: CEO
Description: Full time, non-exempt (40 hours/week)
Location: Camarillo, CA
Compensation: DOE. MAWTC offers a competitive benefits package 

Position Summary:
The Business and Database Manager serves as an office manager, financial assistant to the CEO and a donor database manager for the chapter. This position maintains the organization’s donor database and must be highly proficient in using Raiser’s Edge software. The Business and Database Manager performs critical day-to-day operations including: mail and gift processing, reception duties, donor care support and general office administration.

Office & Financial Management

  • Maintains and implements all documented procedures for donor and financial management
  • Coordinates financial reporting with staff and contract accountant at the direction of the CEO
  • Ensures CEO has reports in a timely manner for all board meetings and MAWFA reporting
  • Oversees corporate credit card and merchant processing program at the direction of the CEO
  • Supports program services during the Wish referral in-take process and in-kind processing
  • Processes incoming and outgoing mail 
  • Responsible for operational purchases including office supplies, technology programs, etc. 
  • Maintains inventories of office and operational supplies and collateral
  • Manages, maintains and trains staff on all office equipment as required
  • Manages vendor relationships including building management, phone, internet, etc.
  • Provides support for Development, Program, Finance and CEO by assisting with assigned tasks 
  • and special events and or assignments
  • Supports CEO and Director of Wishes with intern and volunteer recruitment and on-boarding
  • Answers main phone line and greets visitors, providing exemplary customer services to families, 
  • volunteers, donors, community members and al visitors on the phone or in-person
  • Other duties as assigned
Constituent Database Management: Raiser’s Edge
  • Manages Raiser’s Edge: serves as Raiser’s Edge administrator, maintaining and operating the 
  • database to support development, community relations and program departments
  • Manages Associates database ensuring all office records are up-to-date
  • Adheres to all MAWFA performance standards to ensure data accuracy and security
  • Performs incoming gift batching, data entry and preparing gifts for deposit
  • Works with CEO and Development staff to support the donor stewardship plan
  • Develops and processes donor and sponsor acknowledgement letters and communications
  • Performs database queries and exports as needed for Development, Program Services and CEO
  • Prepares bi-monthly donor reports for CEO and Development staff
  • Performs monthly database analysis and clean-up 
  • Provides database training and support to staff, interns and volunteers 
  • Other duties as assigned
Website/IT Support
  • Supports Community Relations Manager with all aspects of the chapter website, Over the Edge 
  • website and social media platforms as directed
  • Provides support for ongoing digital document maintenance
  • Schedules and oversees all Information Technology upgrades and support with National Office
  • Performs computer backup for network security with CTS (Central Technology Services) support
  • Other duties as assigned
Personal and Professional Qualifications
  • Bachelor’s degree in Business Administration, Communications or related field preferred
  • 3+ years’ experience business /office management in nonprofit or healthcare preferred
  • Strong working knowledge of  financial and donor management systems and programs 
  • including ( Raisers Edge, Salesforce, Financial Edge)
  • Bilingual preferred (written and oral)
  • Excellent written and oral communication skills
  • Exhibits excellent decision-making skills and proactively seeks solutions to problems
  • Manager must be customer-service oriented with a positive and professional demeanor
  • Initiative-taker, highly organized and detail oriented with the ability to work independently and effectively in a team environment
  • Ability to manage highly emotional situations
  • Ability to effectively manage time and work priorities and consistently meet deadlines
  • Ability to work with a diverse group of donors, families, medical staff  and third-party resources
  • Strong computer skills including Microsoft Suite; Word, PowerPoint, Excel, Outlook. Additional program knowledge including;  Constant Contact, Adobe, Luminate, Ticket Leap, 501 Auctions) 
  • Must be able to sit in front of a computer for extended periods of time
  • Regularly required to stand, walk, sit, and use office equipment. Includes requirement to lift at least 25 pounds in course of normal duties

Interested candidates should send a cover letter and resume to vasb@gev-pbhagvrf.jvfu.bet.
No phone calls please.

You might also be interested in ...

Make-A-Wish® Tri-Counties
4001 Mission Oaks Blvd.
Suite F
Camarillo, CA 93012
(805) 676-9474