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Job Opportunities

Database and Office Coordinator

Make-A-Wish® Tri-Counties is not only a heart-warming and respected nonprofit, but also a vibrant, diverse and entrepreneurial workplace.

Reports to: CEO
Description: Full time, non-exempt (40 hours/week)
Location: Camarillo, CA
Compensation: DOE. MAWTC offers a competitive benefits package 

Position Summary:

The Database and Office Coordinator maintains the organizations donor database and manages the front office. The Database and Office Coordinator performs critical day-to-day operations including: mail and gift processing, reception duties, donor care support, Raisers Edge management and general office administration.

Database Management: Raisers Edge

  • Manages Raisers Edge: serves as RE administrator, maintaining and operating the database to support development, community relations and program departments
  • Manages MAW Associates database ensuring all office records are up-to-date
  • Adheres to all MAWFA performance standards to ensure data accuracy and security
  • Performs incoming gift batching, data entry and preparing gifts for deposit
  • Works with CEO and Development staff to support the donor stewardship plan
  • Develops and processes donor and sponsor acknowledgement letters and communications
  • Performs database queries and reports as needed for Development and CEO
  • Prepares bi-monthly donor reports for CEO and Development staff
  • Performs monthly database analysis and clean-up
  • Provides database training and support to staff, interns and volunteers  
  • Other duties as assigned
  • Maintains and implements all documented procedures for donor and financial management
  • Coordinates financial reporting with staff and contract accountant at the direction of the CEO
  • Ensures CEO has reports in a timely manner for all board meetings and MAWFA reporting
  • Oversees corporate credit card and merchant processing  program at the direction of the CEO
  • Supports program services during the Wish referral in-take process and in-kind processing
  • Processes incoming and outgoing mail 
  • Responsible for operational purchases including office supplies, technology programs, etc. 
  • Maintains inventories of office and operational supplies and collateral
  • Manages, maintains and trains staff on all office equipment as required
  • Manages vendor relationships including building management, phone, internet, etc.
  • Provides support for Development, Program, Finance and CEO by assisting with assigned tasks and special events and or assignments
  • Supports CEO and Director of Wishes with intern and volunteer recruitment and  on-boarding
  • Answers main phone line and greets visitors, providing exemplary customer services to families, volunteers, donors, community members and al visitors on the phone or in-person
  • Other duties as assigned

Office & Financial Management

Personal and Professional Qualifications

  • Bachelor’s degree in Business Administration, Communications or related field preferred
  • 3+ years’ experience business /office management in nonprofit or healthcare preferred
  • Strong working knowledge of  financial and donor management systems  and programs including ( Raisers Edge, Salesforce, Financial Edge)
  • Bilingual preferred (written and oral)
  • Excellent written and oral communication skills
  • Exhibits excellent decision-making skills and proactively seeks solutions to problems
  • Manager must be customer-service oriented with a positive and professional demeanor
  • Initiative-taker, highly organized and detail oriented with the ability to work independently and effectively in a team environment
  • Ability to manage highly emotional situations
  • Ability to effectively manage time and work priorities and consistently meet deadlines
  • Ability to work with a diverse group of donors, families, medical staff  and third-party resources
  • Strong computer skills including Microsoft Suite; Word, PowerPoint, Excel, Outlook. Additional  program knowledge including;  Constant Contact, Adobe, Luminate, Ticket Leap, 501 Auctions) 
  • Must be able to sit in front of a computer for extended periods of time
  • Regularly required to stand, walk, sit, and use office equipment. Includes requirement to lift at least 25 pounds in course of normal duties

Interested candidates should send a cover letter, resume and salary history to . No phone calls please.

Make-A-Wish® Tri –Counties is an equal opportunity employer.

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Make-A-Wish® Tri-Counties
4001 Mission Oaks Blvd.
Suite F
Camarillo, CA 93012
(805) 676-9474